Instant Message Support
We offer an option for instant message support via Slack in most of our plans. This is a great option when you prefer support via direct communication with the technical team.
With instant message support, you get:
- Direct access to the Curity Slack help desk
- Unlimited number of users
- A simple and efficient collaboration space
- A private and dedicated channel for easy communication
- Stored history of Q&A
About Instant Message support
You can ask technical questions, get assistance in troubleshooting, and tips on how to approach specific use cases, etc. Note: For incidents and feature requests you need to use the ticket-based support system.
How does it work?
If you are a Slack user already, we create a shared channel (Slack Connect); with this, you can manage users in your own Slack workspace and do not need yet another Slack account. If your company is not using Slack, however, guest users are invited into Curity's workspace.
Are you a Curity customer and unsure if you have Slack support access?
Speak to your internal support contact or the Curity sales representative.
Next steps
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